:root{color-scheme:dark;--bg:#101112;--card:#191b1e;--muted:#93979f;--line:#2b2e32;--gold:#e9b949;--text:#eeeef0;font-family:Inter,Segoe UI,system-ui,sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text);font-size:14px}button,input,select,textarea{font:inherit}button,a,input,select,textarea{outline-offset:4px}button{cursor:pointer}button:disabled{opacity:.5;cursor:wait}a{color:var(--gold)}[hidden]{display:none!important}.landing{max-width:700px;margin:8vh auto;text-align:center;padding:30px}.hero-logo{width:116px;height:116px;object-fit:cover;border-radius:28px;margin-bottom:26px}.eyebrow{font-size:10px;font-weight:750;letter-spacing:2.4px;color:var(--gold);margin:0 0 15px}.landing h1{font-size:64px;letter-spacing:-3px;line-height:1.05}.landing h1 span{color:var(--gold)}.landing p:not(.eyebrow){line-height:1.8;color:var(--muted);font-size:17px}.landing .button{margin:20px auto;min-width:245px}.landing small{display:block;color:var(--muted)}.button{border-radius:8px;border:1px solid transparent;padding:12px 18px;text-decoration:none;display:inline-flex;align-items:center;justify-content:center;gap:12px;font-size:12px;font-weight:700;white-space:nowrap}.primary{background:var(--gold);color:#201b0f}.primary:hover{background:#f3ca69}.secondary{background:#22252a;border-color:#353940;color:#e4e5e8}.danger{background:#5b2528;color:#ffb8b8}.sidebar{position:fixed;inset:0 auto 0 0;width:240px;background:#141517;border-right:1px solid var(--line);padding:31px 20px;display:flex;flex-direction:column}.brand{display:flex;gap:10px;align-items:center;color:#eee;text-decoration:none;font-size:11px;font-weight:800;letter-spacing:1px}.brand img{width:38px;height:38px;border-radius:10px}.brand small{display:block;font-size:8px;letter-spacing:2px;color:var(--muted);margin-top:6px}.nav-label{font-size:9px;letter-spacing:2px;color:#757b85;margin:48px 12px 15px}nav button{border:0;background:transparent;color:var(--muted);width:100%;text-align:left;padding:14px 13px;display:flex;gap:13px;border-radius:7px;margin:3px 0;font-size:15px}nav button span{font-size:12px;font-weight:550}nav button:hover{background:#202226}nav button.active{color:var(--gold);background:#2b261b}.sidebar-bottom{margin-top:auto;padding:20px 10px 0;font-size:11px}.sidebar-bottom small{display:block;color:var(--muted);margin:10px 0}.online-dot{width:6px;height:6px;background:#70be91;border-radius:50%;display:inline-block;margin-right:6px}.text-button{border:0;background:transparent;color:var(--gold);font-size:12px;padding:7px 0}.sidebar-bottom .text-button{color:var(--muted)}main{margin-left:240px}.topbar{height:75px;border-bottom:1px solid var(--line);padding:0 44px;display:flex;align-items:center;justify-content:space-between;font-size:10px;letter-spacing:1px;color:var(--muted)}.topbar b{margin:0 15px;color:#53575f}.badge{padding:7px 10px;background:#1b2921;color:#91c9a3;border:1px solid #294030;border-radius:20px;font-size:9px;letter-spacing:0}.page{max-width:1450px;margin:auto;padding:40px 44px 20px}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:30px}h1{font-size:32px;letter-spacing:-1.1px;margin:0 0 12px;font-weight:650}h2{font-size:17px;letter-spacing:-.3px;margin:0 0 16px}p{line-height:1.7}p:not(.eyebrow),small{color:var(--muted)}.page-heading p:not(.eyebrow){margin:0;font-size:12px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:18px;margin-bottom:24px}.stat{border:1px solid var(--line);background:var(--card);padding:23px;border-radius:11px}.stat span{color:var(--muted);font-size:11px}.stat strong{font-size:36px;font-weight:600;display:block;margin:14px 0 7px}.stat small{font-size:10px}.stat:first-child strong{color:var(--gold)}.card{background:var(--card);border:1px solid var(--line);border-radius:11px;padding:26px;margin-bottom:24px;min-width:0}.card>p{font-size:12px}.overview-grid{display:grid;grid-template-columns:1.1fr 1fr;gap:24px}.welcome-card{background:radial-gradient(ellipse at top right,#3a3020 0,transparent 70%),#1c1c1c}.welcome-card h2{font-size:28px;line-height:1.25;margin-top:24px}.welcome-card p:not(.eyebrow){max-width:430px}.welcome-card .button{margin-top:12px}.card-title{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.card-title h2{margin:0}.tag{font-size:9px;color:var(--muted);border:1px solid var(--line);border-radius:5px;padding:5px 7px;letter-spacing:1px}.checklist-row{display:flex;align-items:center;gap:12px;padding:15px 0;border-bottom:1px solid var(--line);font-size:12px}.checklist-row:last-child{margin-bottom:20px}.check-icon{width:23px;height:23px;border-radius:50%;background:#30312c;color:var(--gold);text-align:center;line-height:23px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}.wide{grid-column:1/-1}label{font-size:12px;display:flex;flex-direction:column;gap:9px;color:#c8cbd1;font-weight:550}input,textarea,select{background:#111315;border:1px solid #34373e;border-radius:6px;color:#f0f0f2;padding:11px 12px;width:100%;min-width:0}textarea{resize:vertical;line-height:1.5}input[type=color]{padding:5px;height:41px}input[type=checkbox]{width:auto;accent-color:var(--gold)}select[multiple]{height:130px;padding:6px}select[multiple] option{padding:7px}label small,.hint{font-size:11px;font-weight:400;line-height:1.6}.check{flex-direction:row;align-items:center}.editor-grid{display:grid;grid-template-columns:1.15fr 1fr;gap:28px}.discord-preview{background:#313338;border:1px solid #404249;padding:22px;border-radius:10px}.bot-heading{display:flex;align-items:center;gap:8px;font-size:12px}.bot-heading img{width:32px;height:32px;border-radius:50%}.bot-heading small{font-size:9px}.app-tag{background:#5865f2;color:white;font-size:8px;padding:3px 4px;border-radius:3px}#preview-embed{background:#2b2d31;border-left:4px solid var(--gold);border-radius:4px;padding:17px;margin:15px 0 12px 40px;overflow-wrap:anywhere}#preview-embed h3{font-size:15px;margin:0}#preview-embed p{font-size:12px;color:#c5c8ce;white-space:pre-wrap}#preview-embed small{font-size:9px}.select-preview{background:#24262a;color:#b8bbc1;padding:12px;border-radius:5px;margin-left:40px;font-size:11px;display:flex;justify-content:space-between}.preview-note{font-size:10px;margin-left:40px}.publish-card{margin-top:22px}.publish-card small{display:block;margin-top:16px;font-size:10px}.actions{display:flex;gap:10px;flex-wrap:wrap}.filters{display:flex;gap:18px;align-items:end;margin-bottom:20px}.search{flex:1}.ticket-row{display:grid;grid-template-columns:70px 1fr 110px 90px 75px;gap:12px;align-items:center;padding:16px 0;border-bottom:1px solid var(--line);font-size:12px}.ticket-row:last-child{border:0}.ticket-row strong{font-size:12px}.ticket-row small{display:block;margin-top:4px;font-size:10px}.status{display:inline-block;font-size:10px;padding:5px 9px;border-radius:20px;background:#292d33;color:#b8bdc6;width:fit-content}.status.open{background:#1f3429;color:#91d4aa}.status.closed{background:#393122;color:#e8c978}.empty{text-align:center;padding:35px;color:var(--muted);font-size:13px}.category-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.category-heading h2{margin:0}.hint{margin-top:20px}.audit-row{padding:15px 0;border-bottom:1px solid var(--line);font-size:12px}.audit-row small{display:block;margin-top:6px;overflow-wrap:anywhere}.audit-row time{float:right;font-size:10px;color:var(--muted)}#notice{position:sticky;top:12px;margin:16px 44px 0;padding:14px 20px;background:#263529;border:1px solid #476349;color:#d4edda;border-radius:8px;z-index:4}#notice.error{background:#3b2225;border-color:#7c3c44;color:#ffd5da}footer{margin:30px 44px;padding:25px 0;border-top:1px solid var(--line);font-size:9px;letter-spacing:1.3px;color:#686d77;display:flex;justify-content:space-between}footer span{letter-spacing:0}dialog{background:var(--card);color:var(--text);border:1px solid #41464e;border-radius:12px;max-width:700px;width:calc(100% - 32px);padding:32px;max-height:88vh}dialog::backdrop{background:#000a;backdrop-filter:blur(3px)}.dialog-close{float:right;background:none;border:0;font-size:26px;color:var(--muted)}.detail-meta{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:20px 0;font-size:12px;overflow-wrap:anywhere}.answer{background:#121416;padding:14px;margin:10px 0;border-radius:7px;white-space:pre-wrap;overflow-wrap:anywhere}.answer p{font-size:12px;margin-bottom:0}dialog label{margin:16px 0}dialog .actions{margin:18px 0}.archive-links{display:flex;gap:20px;margin:20px 0;font-size:12px}@media(max-width:1100px){.sidebar{width:205px}main{margin-left:205px}.page{padding:30px 25px}.editor-grid,.overview-grid{grid-template-columns:1fr}.stats{gap:10px}.stat{padding:17px}.topbar{padding:0 25px}.ticket-row{grid-template-columns:55px 1fr 85px 70px}.ticket-row .priority{display:none}}@media(max-width:700px){.sidebar{position:static;width:auto;padding:20px}.nav-label,.sidebar-bottom{display:none}nav{display:flex;overflow:auto;margin-top:20px}nav button{width:auto;white-space:nowrap;padding:10px}nav button span{font-size:11px}main{margin:0}.topbar{height:55px;padding:0 20px}.page{padding:26px 18px}.page-heading{align-items:flex-start;flex-direction:column}h1{font-size:27px}.stats{grid-template-columns:1fr 1fr}.card{padding:20px}.form-grid{grid-template-columns:1fr}.wide{grid-column:auto}.filters{align-items:stretch;flex-direction:column}.landing h1{font-size:46px}.ticket-row{grid-template-columns:45px 1fr 65px}.ticket-row .ticket-date{display:none}.ticket-row .status{font-size:9px}#notice{margin:12px 18px}footer{margin:20px 18px}.detail-meta{grid-template-columns:1fr}.audit-row time{float:none;display:block;margin-top:7px}}@media(prefers-reduced-motion:no-preference){button,a{transition:background .15s ease}}
/* Clear choices, persistent save controls, and task-specific ticket actions. */
fieldset{border:0;padding:0;margin:0;min-width:0}legend{font-size:12px;color:#c8cbd1;font-weight:600;margin-bottom:10px}fieldset>small{display:block;margin-top:10px;font-size:11px}.role-picker{display:flex;gap:9px;flex-wrap:wrap;max-height:230px;overflow:auto;padding:3px}.role-choice{position:relative;display:flex;flex-direction:row;align-items:center;gap:8px;background:#121518;border:1px solid #363c46;border-radius:8px;padding:10px 12px;cursor:pointer}.role-choice input{width:auto;accent-color:var(--gold)}.role-choice:has(input:checked){border-color:#a6873e;background:#2d2719;color:#f3d992}.role-choice:focus-within{outline:2px solid var(--gold)}.role-choice.missing{border-color:#b25858}.category-card>summary{display:flex;align-items:center;justify-content:space-between;gap:18px;cursor:pointer;list-style:none}.category-card>summary::after{content:'+';color:var(--gold);font-size:20px}.category-card[open]>summary::after{content:'−'}.department-heading{font-size:16px;font-weight:650;flex:1}.category-card>summary small{font-size:11px}.department-body{margin-top:26px;border-top:1px solid var(--line);padding-top:24px}.department-body>.remove-category{color:#e3a6a6;margin-top:20px}.questions h3{margin:0;font-size:14px}.questions p{font-size:12px}.question-row{display:flex;align-items:center;gap:14px;margin-bottom:14px}.question-row label{flex:1}.question-help{display:block;margin-top:10px;font-size:11px}.preview-buttons{display:flex;flex-wrap:wrap;gap:8px;margin-left:40px}.department-preview{background:#5865f2;color:white;border-radius:4px;font-size:11px;padding:9px 12px;overflow-wrap:anywhere}.save-bar{position:sticky;bottom:18px;display:flex;align-items:center;justify-content:space-between;gap:16px;background:#302a1b;border:1px solid #8d7338;border-radius:12px;padding:16px 20px;margin:20px 44px;box-shadow:0 8px 30px #0008;z-index:3}.save-bar strong{font-size:13px}.save-bar small{display:block;font-size:11px;margin-top:4px;color:#c4b58e}.queue-toolbar{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:18px}.segmented{display:flex;gap:4px;flex-wrap:wrap;background:#191c21;padding:5px;border-radius:9px;border:1px solid var(--line)}.segmented button{border:0;background:none;color:var(--muted);padding:9px 13px;border-radius:6px;font-size:12px}.segmented button[aria-pressed=true],#unassigned-filter[aria-pressed=true]{background:#39301c;color:#f1ca68}.segmented span{margin-left:7px;font-size:10px;opacity:.7}.priority-high,.priority-urgent{color:#eeac87}.archive-card{background:#12171c;border:1px solid #35404d;padding:20px;border-radius:10px;margin:22px 0}.archive-card h3{font-size:15px;margin:0}.archive-card p{font-size:12px}.archive-card small{display:block;font-size:11px;line-height:1.7;margin-top:12px}.ticket-actions{display:flex;flex-wrap:wrap;gap:8px;padding:20px 0}.ticket-actions .button{padding:10px 12px}#action-form{border:1px solid #605333;border-radius:9px;background:#242116;padding:20px}#action-form h3{margin-top:0;font-size:16px}#action-form p{font-size:12px}#action-error{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;color:#e9c76c}.priority-picker{display:flex;gap:8px;flex-wrap:wrap}.priority-picker label{display:flex;flex-direction:row;align-items:center;cursor:pointer;padding:10px;border:1px solid #4d4b40;border-radius:6px}.priority-picker input{width:auto}.priority-picker label:has(input:checked){background:#4b3c1c;border-color:var(--gold)}.intake-detail{padding:14px 0}.intake-detail summary{cursor:pointer;color:var(--muted);font-size:12px}.transcript-gate{max-width:720px;margin:10vh auto;padding:30px;text-align:center}.transcript-gate p{color:var(--muted)}.form-grid input:invalid:not(:placeholder-shown){border-color:#c87474}.page{padding-bottom:35px}dialog{max-width:800px}button:focus-visible,summary:focus-visible,a:focus-visible{outline:2px solid var(--gold);outline-offset:4px}@media(max-width:700px){.save-bar{margin:16px;bottom:10px;padding:12px;flex-wrap:wrap}.save-bar small{display:none}.queue-toolbar{align-items:flex-start;flex-direction:column}.category-card>summary{flex-wrap:wrap;gap:10px}.category-card>summary small{display:none}.question-row{gap:8px}.preview-buttons{margin-left:0}.archive-card .actions{gap:8px}.archive-card{padding:15px}}